This innovative infrastructure, powered by disruptive thinking, had the potential to increase mobile telephone penetration from the existing 20% (largely urban areas) to 80% in places where there was little or no available electricity. It changed the way telecom operators served their markets and caused disruption amongst existing telecom equipment manufacturers. It challenged them to come up with newer profit models, product features and channel engagement.
No manager wants to be labeled an ineffective leader, especially when it is not even in their best interests for their team members to fail. So, why do many still not provide post-training support?
When dealing with people from other cultures, it is our natural tendency to learn about the difference in their cultures, such as: What sets us apart? What differences should we be prepared for? How should we behave in certain situations?
Trust is knowing that when a team member does push you, they're doing it because they care about the team. - Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable Trust Noun Firm belief in the reliability, truth, or ability of someone or something. 'relations have to be built on trust' – Oxford Dictionary... Continue Reading →
The business unit head at an e-commerce company is sensing the disintegration of his team. There is a lack of collaboration among his team members; employees are more concerned about their goals rather than team or organizational goals. From being one of the highly functional teams, his team has become a dysfunctional one - a... Continue Reading →
You have recently launched a highly-anticipated, company-wide training initiative. You have secured the best facilitators—ones with air-tight content—and, following the positive response received from the first training session, you are in a celebratory mood. Up until one of your associates asks, “How do we know if it was really a success? And how are we... Continue Reading →
Gina is the HR business partner, and she is also responsible for Learning & Development within a mid-sized IT company. She is planning a training program for one of the support teams but the team is currently swamped with work and they are not inclined to spend 2 hours, let alone 2 days, in a... Continue Reading →
Karen had a client call in the morning and is now running late for the session. As she enters the class, she is surprised to see that people are all over the place, there is a sticky wall with colorful post-it notes on it, and the tables are arranged in a seemingly random manner. Where... Continue Reading →
Jay had been having a tough week. Issues were being escalated all the time, deadlines were approaching, and the team’s morale was at an all-time low since the merger of the two companies. Looming on his calendar was a training program that he had been nominated to attend. Yet, he felt no motivation to attend... Continue Reading →