No manager wants to be labeled an ineffective leader, especially when it is not even in their best interests for their team members to fail. So, why do many still not provide post-training support?
When dealing with people from other cultures, it is our natural tendency to learn about the difference in their cultures, such as: What sets us apart? What differences should we be prepared for? How should we behave in certain situations?
Learning & Development has been perceived as a ‘yes man’ function for way too long. Whenever business leaders say they need training, we get to work and deliver training! Do we pause to understand the reasons, the motives, the final outcomes that are desired from said training program? Do we challenge the status quo
The business unit head at an e-commerce company is sensing the disintegration of his team. There is a lack of collaboration among his team members; employees are more concerned about their goals rather than team or organizational goals. From being one of the highly functional teams, his team has become a dysfunctional one - a... Continue Reading →
You have recently launched a highly-anticipated, company-wide training initiative. You have secured the best facilitators—ones with air-tight content—and, following the positive response received from the first training session, you are in a celebratory mood. Up until one of your associates asks, “How do we know if it was really a success? And how are we... Continue Reading →
Gina is the HR business partner, and she is also responsible for Learning & Development within a mid-sized IT company. She is planning a training program for one of the support teams but the team is currently swamped with work and they are not inclined to spend 2 hours, let alone 2 days, in a... Continue Reading →
Karen had a client call in the morning and is now running late for the session. As she enters the class, she is surprised to see that people are all over the place, there is a sticky wall with colorful post-it notes on it, and the tables are arranged in a seemingly random manner. Where... Continue Reading →
Jay had been having a tough week. Issues were being escalated all the time, deadlines were approaching, and the team’s morale was at an all-time low since the merger of the two companies. Looming on his calendar was a training program that he had been nominated to attend. Yet, he felt no motivation to attend... Continue Reading →
Conferences and seminars are both excellent networking events as you get to meet a lot of people. They are also opportunities to hear some good thought-provoking conversations. I had one such exchange last year while talking to a professional colleague and friend. Somebody new came in to our conversation and introduced himself to us only to find out that he and my friend were both part of the same extremely large organization and were part of two different entities.